Shipping / Delivery Policy

This Shipping Policy outlines the terms and conditions for delivery of products purchased from Obor Safety Sdn Bhd.

We provide delivery throughout Malaysia and may offer international shipping upon request.

Delivery fees vary depending on location, order size, and product type
Additional costs such as taxes, duties, tolls, or handling charges (if applicable) will be borne by the customer

Ready-stock items are typically delivered within 7–14 working days after payment confirmation
Pre-order, custom, or bulk items may require longer lead time depending on availability and order specifications
Delivery timelines are estimates and may be affected by logistics, stock availability, or external factors

(Based on standard delivery timelines stated in the reference policy )

All orders are carefully checked, packed, and prepared before dispatch.

Customers are responsible for ensuring:

Additional charges may apply for special handling or restricted access locations.

Upon receiving your order:

Please inspect all items immediately upon delivery
Any damage, defect, or missing item must be reported on the spot or within 24 hours

Signing the delivery confirmation indicates acceptance of goods in good condition.

For deliveries outside Malaysia:

Additional taxes, duties, or import fees may apply and are the responsibility of the customer
Delivery timelines may vary depending on customs clearance and international logistics

If you are unable to receive your order:

Please inform us in advance to arrange a new delivery schedule
Re-delivery or storage charges may apply if delivery fails due to:
- Incorrect address
- No recipient available
- Inaccessible location

Risk of loss or damage transfers to the customer once goods are delivered and accepted
If damage occurs during transit, please notify us within 24 hours for investigation and resolution

Obor Safety Sdn Bhd
Email: oborsafety@gmail.com
Website: https://oborsafety.com.my/